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Update your merchant users basic identity details or profile settings. These can be details such as display name, first name, email or mobile phone number. Use this process to add an email address or to update an email address.
  1. Sign in to the Vindicia IDP Console by clicking Manage Users Link in the Vindicia portal under your account avatar.
  2. Search for the desired user. The selected user’s Identity page opens. Vindicia IDP Console Identity profile page example
  3. Edit the following Profile details by clicking pencil edit icon pencil edit icon:
    • Display Name - enter the user’s preferred display name.
    • First Name - enter the user’s given name.
    • Last Name - enter the user’s family name.
    • Email - You can add an alternate email or update the existing email:
      • To add an alternate email, click Add alternate email, fill in the details and click Add email. The new email address is registered to the user with an Activating status. The system sends a verification message to the new address. The user must verify the email in order to fully activate this email address and remove the previous one. If the user deletes or misplaces their verification message, or if they let it expire, you can resend a verification message to this email address.
      • To update the existing email, enter the new email and click Save. The updated email address is registered to the user’s profile with a pending status. The system then sends a verification message to the new email address. The user must verify the email in order to fully activate this email address and remove the previous one. If the user deletes or misplaces their verification message, or if they let it expire, you can resend a verification message to this email address. Note: The previous or current email address is still fully activated, and can therefore still be used to sign in, until the new email address is verified.
  4. After each edit, click one of the following options:
    • Save to update the changes immediately.
    • Cancel to revert the changes and return to the user’s Identity page.
  5. Edit the Security details to reset the user password.
The details of the selected user are updated. Parent topic:Vindicia IDP 1.0 Console User Management Capabilities Parent topic:Vindicia IDP 2.0 Console User Management Capabilities