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Initiate a password recovery and reset process on behalf of a user in the Vindicia IDP 2.0 Console.
Sign in to Vindicia IDP Console 2.0 by clicking Manage Users Link in the Vindicia Portal under your account avatar. The User Management screen appears. Vindicia IDP 2.0 Console User Management Page listing users
Search for the relevant user or select the user from the list. The selected user’s Identity page opens.
  1. To reset the password, do either of the following:
    • On the selected user’s Identity page, navigate to Security > Password details and click Reset password. Vindicia IDP 2.0 Security section
    • On the selected user’s Identity page, navigate to Security > Password details and click Reset password. Actions dropdown Options
  2. Select one of the confirmation prompts:
    • Send Link sends a notification message to the user on their specified channel (email or mobile number) with a link to reset their password.
    • Cancel to return to the user’s Identity page.
The system sends a password reset notification message to the user’s specified email. The current password doesn’t change until the user opens the notification message and follows the link in that message. The user is redirected to log in to the Vindicia portal and prompted for a new password. Parent topic:Vindicia IDP 2.0 Console User Management Capabilities