Vindicia IDP 2.0 Console User Management Capabilities

Vindicia IDP 2.0 Console provides merchant Super Users user management capabilities for users in their organization. It allows them to create new users, assign user roles and to help other users in accessing Vindicia portals. Vindicia Super Users are considered administrative users. They are defined with care representative privileges that let them access the Vindicia IDP Console and manage users. To learn more details about Vindicia roles:

For Vindicia Retain, see roles in the Retain User Guide.
For Vindicia Subscribe, see roles in the Subscribe User Guide.

Using Vindicia IDP 2.0 Console, Vindicia’s Super Users (with care privileges) can do the following:

Add a new user- Add a new user from your merchant environment to provide access to Vindicia portal.
Assign (or change) a user role - Set a role for the user to control the permissions and visibility the user gains when accessing the Vindicia Portal
Search for a User - Find a specific user in Vindicia IDP 2.0 to see their profile page
Update the user’s identity details such as display name, or email - Change details in a user’s Identity page such as adding alternate email or changing names
Reset a Password - Help users in your organization recover a forgotten password by initiating a reset password flow for them.
Generate a Backup Code - Help users in your organization regain access to their Multi-Factor Authentication with a temporary Backup Code (BUC).
Suspend a User or Remove Suspension - Temporarily stop a user from accessing the Vindicia Portal by Suspending them. You can reactivate the user by removing the suspension.
Deactivate a User - Permanently stop a user from accessing Vindicia Portal but keep their details.
Delete user - Permanently remove a user from the system, including any user details
Unlock user - The unlock action is often needed when a user is locked out of their account due to frequent login attempts with invalid credentials.
Add New User in Vindicia IDP 2.0 Console
Assign User Roles
Search for a User in the Vindicia IDP 2.0 Console
Update a User’s Details
Reset a Password in Vindicia IDP 2.0 Console
Generate a Backup Code in Vindicia IDP 2.0 Console A backup code (BUC) is temporary one-time code used for account validation when a user’s two-factor authentication is not available and the user therefore can’t complete their authentication during the MFA process.
Suspend User in Vindicia IDP 2.0 Console
Deactivate User in Vindicia IDP 2.0
Delete User in Vindicia IDP 2.0
Unlock User in Vindicia IDP 2.0

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