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This report breaks down the chargeback count, by month and by reason code, for a selected time period. Use this report to help identify product and/or internal customer service issues that may be resulting in an increased chargeback rate. To generate a one time report:
  1. Enter the relevant date range for the chargebacks.
  2. Optional. Enter an Email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  3. Optional. Select the Payment Method used in the chargeback Transaction.
  4. Click Submit. View the report in the My Reports page.

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