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This report presents a list of credit cards that were updated by the Account Updater (AU) process within a specified time period, and displays the Account and Subscription associated with the payment method (Identifier) used. This report can be generated using Reports 1.0 or Reports 2.0 data engine.

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To generate a one time report:

  1. Enter the date range
  2. Optional. Enter an Email address where you’d like to receive notifications when the report is available. A single email address can be entered.
  3. For Reports 2.0, select the relevant Time Zone for data range selection and display. Data is available for the previous day at 13:00 UTC time. Note: A notification error message appears when attempting to run reports for which data is not yet available. The report can be submitted and includes data up to the available time.
  4. Optional. Select the Response Code as a filter for the report. Select from the following:
    • All—all three of the following:
    • Card Changes—credit cards that have been successfully updated (expiration date changed and/or card number changed)
    • Card Canceled—credit cards that have been canceled
    • Others—no updates to card data
  5. Click Submit. View the report in the My Reports page.
Reports 2.0 - Create Account Updater Detail Card Response Report Screen

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To schedule a recurring report:

  1. Toggle Recurring toggle to Yes.
  2. Select a date for the first reporting period. Note: Reports display data occuring starting from the defined date. For example, a monthly report starting on March 1st displays data for the month of March up to March 31st.
  3. Select the report’s Frequency. Choose between Weekly, Monthly or Quarterly.
  4. Optional. Enter an Email address where you’d like to receive notifications when the report is available.
  5. For Reports 2.0, select the relevant Time Zone for data range selection and display.
  6. Optional. Select the Response Code as a filter for the report. Select from the following:
    • All—all three of the following:
    • Card Changes—credit cards that have been successfully updated (expiration date changed and/or card number changed)
    • Card Canceled—credit cards that have been canceled
    • Others—no updates to card data
  7. Optional. If you want to receive the report uploaded to an SFTP Server, enable this option and provide the required details. When enabled, a scheduled report will be uploaded to the specified SFTP Server. The SFTP report follows the <report name>-<frequency>-<timestamp>.csv naming convention where:
    • <report name> is the name of the report
    • <frequency> is the defined frequency such as monthly, weekly, quarterly, daily or once
    • <timestamp> is the format YYYY-MM-DD”T”HH_MI_SS.TZ, where TZ is the timezone offset, for example, 2022-01-27T10_57_02.433174455Z. For this report, the <report name> is au_detail_card_response.
    Note: An email notification is sent if there is an issue in generating or downloading the report on the specified SFTP Server.
  8. Click Submit. The report is submitted and will be generated according to the details provided. If you have provided an email or SFTP details, you will be notified when it is available for viewing.
  9. View the report in the My Reports page.
To schedule a recurring report:
  1. Toggle Recurring toggle to Yes.
  2. Select a date for the first reporting period. The same date format will be used for future scheduled reports Note: Reports display data occurring starting from the defined date. For example, a monthly report starting on March 1st displays data for the month of March up to March 31st.
  3. Select the report’s Frequency. Choose between Weekly, Monthly or Quarterly.
  4. Optional. Enter an Email address where you’d like to receive notifications when the report is available.
  5. Optional. Select a Response Code:
    • All—all three of the following:
    • Card Changes—credit cards that have been successfully updated (expiration date changed and/or card number changed)
    • Card Canceled—credit cards that have been canceled
    • Others—no updates to card data
  6. Optional. If you want to receive the report uploaded to an SFTP Server, enable this option and provide the required details. When enabled, a scheduled report will be uploaded to the specified SFTP Server. The SFTP report is named according to <report name>-<frequency>-<timestamp>.csv convention where <report name> is the name of the report, <frequency> is either monthly, weekly, quarterly, daily or once and <timestamp> in the format YYYY-MM-DD”T”HH_MI_SS.TZ, where TZ is the timezone offset, for example, 2022-01-27T10_57_02.433174455Z. For this report, the report name is au_detail_card_response. Note: An email notification is sent if there is an issue in generating or downloading the report on the specified SFTP Server.
  7. Click Submit. The report is submitted and will be generated according to the details provided. If you have provided an email or SFTP details, you will be notified when it is available for viewing.
  8. View the report in the My Reports page.

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AU Detail Card Response Report- Display Fields

The following table describes the display fields of the Account Updater Cards Report. Parent topic: