Retain Use Cases

To perform the Retain integration with your merchant system, see the following use cases:

Submit Failed Transactions to Retain for Recovery (UC 5-8-01)
Retrieve Results of Retain Processing (5-8-02)
Cancel Submitted Retain Transactions (UC 5-8-03)
Refund Retain Transactions (UC 5-8-04)
Reconcile Recovered Retain Transactions (UC 5-6-01)
Upload Chargebacks To Retain (UC 5-6-02)
Submit Failed Transactions to Retain for Recovery
You can submit failed Transactions to Vindicia Retain so that the revenue can be recovered and the subscription preserved, extending the subscription lifetime. To support this functionality, you must use the Retain APIs.
Retrieve Results of Retain Processing
You can retrieve the results of Vindicia Retain processing as a result of the previous day’s submission of failed Transactions to determine which Transactions were recovered. Subscriptions for recovered transactions can be saved and customer access restored, extending the subscription lifetime. To support this functionality, you must use the Retain APIs.
Cancel Submitted Retain Transactions
You can cancel or discontinue Vindicia Retain processing for previously submitted failed Transactions that have not yet been processed. To enable this functionality, you must use the Retain APIs.
Refund Retain Transactions
You can refund one or more Transactions previously recovered by Vindicia Retain. To enable this functionality, you must use the Retain APIs.
Reconcile Recovered Retain Transactions
You can reconcile transactions recovered by Vindicia Retain with transactions available through your payment processor portal.
Upload Chargebacks To Retain
Upload chargebacks to Vindicia Retain so that Vindicia can monitor your chargeback rate and match Vindicia Retain transactions to subscriber chargebacks.

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