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You can reconcile transactions recovered by Vindicia Retain with transactions available through your payment processor portal.
  • Use Case Number: 5-6-01
  • Completed By: Software Developer
  • Estimated Completion Time: <5 days

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Basic Scenario

When the Vindicia Retain Transaction is processed, Retain sends the selectTransactionId to the payment processor in the Order Id/Number field. You can use this data to search for recovered transactions in the payment processor portal to reconcile transactions. Note: You can request a configuration change for this behavior so that merchantTransactionId (the unique identifier for the Failed transaction when processing was requested) appears in the Merchant Reference Number field instead of the selectTransactionId. Contact Vindicia to request this configuration change. In this case, you can use the merchantTransactionId to search by Merchant Reference Number rather than selectTransactionId.

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Design Approach

The data resulting from Vindicia Retain processing data identifies whether Vindicia Retain has recovered a failed transaction. You can use this data in the payment processor portal to locate and reconcile transactions processed by Vindicia Retain. For recovered transactions, your finance department identifies the transactions which were settled in the payment processor portal for reconciliation of the revenue received. Your business user uses the data to search for recovered transactions in the payment processor portal, to reconcile revenues. Parent topic:Retain Use Cases

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Search for Recovered Transactions in Payment Processor Portal

To find the recovered transactions in the payment processor portal:
  1. In the payment processor portal, use the selectTransactionId value as a search value for the Order ID for the recovered Vindicia Retain transactions.
  2. Use the data from the payment processor to reconcile transactions that Vindicia Retain has recovered.
The business user can obtain the data values for transactions processed by Vindicia Retain, in order to reconcile transactions in the payment processor portal. Parent topic:Reconcile Recovered Retain Transactions