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General Metrics :
- Transaction Count Success Rate - shows the number of Transactions recovered out of the number of Transactions submitted during the defined period.
- Transaction Revenue Success Rate - shows the revenue recovered out of the submitted revenue (potential loss) during the defined period.
- Average Revenue Per Transaction - shows an average Transaction revenue by dividing the recovered revenue by the number of recovered Transactions
- Graphical views of the Retain Success Rate per month by revenue and by number of captured Transactions. It serves as a summary for the Submission Analysis and Captured Analysis dashboards.
- Submitted Transactions Trend diagram shows the number and value of your submitted Transactions and how these fluctuate over time.
- Captured Transaction Trend diagram shows the number and value of your captured Transactions and how these fluctuate over time. Tip: In general, the expectation is that the trends in these two diagrams are aligned.
Directions
- Hover over any month in the graph to see a pop-up data box with the monthly details.
- Current month displays data up to date 3 days ago. Often this displays partial month revenue and so data may be lower than expected.
- For the success rates, Transactions that were canceled on the same day by the merchant during the retry period are not immediately deducted from the calculation. This implies that the success rate might be potentially higher than displayed.
- For common operations such as period selector and dropdown selectors, see Common Tasks for Using the Dashboards.
- Retain Submission Analysis Dashboard
- Retain Captured Transaction Dashboard
- Retain Captured Analysis Summary Dashboard
- Chargeback Analysis Dashboard
- Chargeback Reason List