> ## Documentation Index > Fetch the complete documentation index at: https://docs.vindicia.com/llms.txt > Use this file to discover all available pages before exploring further. # Getting Started with Retain Merchant Portal Vindicia Retain operates on your behalf recovering failed payments on your customers credit cards, debit cards , or prepaid cards. Any payments captured by Retain appear to your customers as a subscription payment originated by your business. All Retain payments (and refunds) occur in your account and are visible in Retain Hub (Portal) and in your payment provider's interface. See how Retain will recover lost revenue on your behalf: As part of the Retain onboarding process and to get started with Retain as a new user, we recommend that you familiarize yourself with pertinent information such as Retain key building blocks, roles, Transaction search and the multiple analytics and data display options available. **INSTRUCTIONS**: Click the image area for which you'd like to learn more, you'll be taken to the relevant topic. Click **Back** to return to this **Getting Started** topic. **Parent topic:**[Vindicia Retain User Guide Introduction](../topics/retainGuideIntro) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.